Product Care
RAK hotel grade porcelain is microwave, dishwasher and salmander safe, with most key items being guaranteed against chipping when used under normal conditions.
Stacking
To preserve the glaze of the flat asymmetrical items, always stack vertically and do not slide one piece onto another.
In the dishwasher
Follow recommendations of your cleaning product supplier regarding the amount of detergent to use and the use of cleaning products. Make sure the dishwashing machine is well-serviced as 80% of the problems are due to low quality maintenance of the dishwashing machine. Always rinse the porcelain after use and before you load it into the dishwasher.
Chipping
Chipping is usually the result of rough handling during the washing process or storage. Clean any food remaining on the dinnerware by using a specific utensil.